User Researcher / Usability Engineer

High-tech. Family-oriented. Global.

We aim to enhance the lives of millions. Driven by our passion for innovation, we tirelessly develop cutting-edge products and services in ophthalmology. Become a part of the Ziemer Group's 25-year legacy and contribute to our ever-expanding team.

Our aim is to create products that impress with their intuitive usability and a maximum of user satisfaction. In this exciting role, you will make a significant contribution to this. We count on your enthusiasm for researching the needs of our users and translating them into user-friendly solutions. A special affinity for medicine and technology is particularly helpful.

Task

Independent planning, implementation and evaluation of qualitative and quantitative user studies (e.g. interviews, customer satisfaction surveys, formative and summative usability tests, market research)
Analysis of user behavior and user data, taking into account our products, the competition and current market trends
Deriving recommendations for action and product requirements
Development and maintenance of user personas, user journeys and use cases
Participation in the development and creation of prototypes and mock-ups
Documenting usability studies and presenting the results to stakeholders
Collaboration with interdisciplinary teams from development, customer service and product management to integrate user feedback into the product development process
Developing and refining research methods and processes within the company

We offer you attractive employment conditions and an exciting challenge in the growth-oriented medical technology market. As a committed and proactive personality, you can help shape the future of our dynamic company. Have we aroused your interest? Then we look forward to receiving your complete online application.

Profil

Completed studies (university/university of applied sciences) in psychology, usability engineering, human-computer interaction (HCI), market research or a related field
Knowledge and experience in the areas of user experience, research methods, usability principles, UX design and common UX/UI tools are an advantage
Empathy for the needs and perspectives of different user groups
Analytical and conceptual mindset with an independent and structured way of working
Excellent communication skills in German and English
Enjoy solution-oriented collaboration in interdisciplinary teams and a dynamic environment
Willingness to travel globally (approx. 10%)

Ziemer Ophthalmic Systems AG

Allmendstrasse 11

CH-2562 Port, Schweiz

For further information, please contact Katja Widmer, Human Resources, katja.widmer@ziemergroup.com or +41 32 332 71 33.

If you have any technical questions, please contact Denise Zahnd, Director Product Management, denise.zahnd@ziemergroup.com.

Apply